Susana Monaco | Women's Assorted Apparel | Small Box

We are committed to providing our customers with the best products at the best prices, and always strive to exceed expectations.

If for any reason you are not satisfied with your order, please reach out to us within 15 days of your order delivery, and we will work with you to make it right.

Please note that we do not offer returns or refunds on any purchases, but rather offer store credit for the following issues:

Miscounts

All orders are fulfilled using a 'count-card' that details the piece-count and representative that filled your order. This is done to ensure accuracy during fulfillment. If your order piece-count is inaccurate, please reach out to us so we can issue a corresponding store credit. We may ask for pictures or videos to document the discrepancy.

Flaws

Unless otherwise specified, most of our products will have been exposed to a retail environment. As a result, many garments may have been tried on or handled numerous times. For this reason, we have a 15% default flaw-rate on all of our product listings, unless otherwise specified.

These flaws can consist of:

-Deodorant/makeup stains

-Washable stains

-Missing or loose buttons-Pilings or snags

Flaws beyond 15% of the total order, will be compensated as store credit.