.COM | Mixed Toys & Hard Goods | NWT | Pallets

We are committed to providing our customers with the best products at the best prices and always strive to exceed expectations. Please note the following terms of our return and refund policy:

Product Descriptions:
Our products are assorted inventories which may include overstocks, shelf-pulls, returns, and excess inventories. Given the bulk volume and varied nature of our products, we endeavor to accurately describe each item. However, discrepancies can occur due to the large variance in goods. As such, we cannot offer refunds or returns if the brands or assortments received differ from those described.

Miscounts:
All orders are fulfilled using a 'count-card' to ensure accuracy. If there is a discrepancy in the piece-count of your order, please contact us within 15 days of delivery for store credit. Documentation such as photos or videos of the discrepancy may be required.

Flaws:
Our products may have been exposed to a retail environment and handled multiple times. We apply a default flaw rate of 15% on all listings, covering issues like deodorant/makeup stains, washable stains, missing or loose buttons, pilings, or snags. Store credit will be provided for flaws exceeding 15% of your total order.

Contact Us:
If you are not satisfied with your order for any reason, please reach out to us within 15 days of your order delivery, and we will work with you to resolve the issue.

Please note, we do not offer returns or refunds, only store credit for the issues outlined above.