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FAQ'S
What brands do you carry?
What brands do you carry?
We feature a curated selection of like-new clothing from popular retailers that often carry a range of similar brands. The product description for each listing will generally indicate a retailer or specific brands that you can expect to find.
What is the condition of the items?
What is the condition of the items?
We provide detailed information on each product listing, where you'll see designations such as:
- NWT (new with tags): Items that are brand new, still with their original tags attached.
- NWOT (new without tags): Similar to NWT, but the tags have already been removed.
- Returns: Items that were previously returned by the manufacturer or retailer and are now being resold.
- Damaged: Items that have visible damage or defects.
We strive to provide accurate and detailed descriptions to help you make an informed purchasing decision. If you're still unsure about the condition of a specific item, feel free to ask us for clarification.
Are all the brands you sell authentic?
Are all the brands you sell authentic?
Yes, we're committed to selling 100% authentic products that are sourced directly from the original retailers or authorized distributors.
Where does your merchandise ship from?
Where does your merchandise ship from?
We ship all of our merchandise directly from our headquarters in Fullerton, CA. This allows us to provide fast and reliable shipping options for our customers. If an item is not sourced from us, we'll make sure to clearly indicate this in the product description so you can expect it to be shipped from a different location.
How long will my order take to ship?
How long will my order take to ship?
We strive to fulfill all orders within 3-5 business days, Monday through Friday. Once we've processed your payment and prepared your order for shipping, you'll receive a confirmation email with tracking information. Please note that transit times may vary depending on the shipping method you choose at checkout.
Do you ship anywhere in the USA?
Do you ship anywhere in the USA?
We are able to ship products to any destination that is covered through our network of carriers. You'll have access to a range of shipping options at checkout, ensuring that your package arrives safely and efficiently.
Do you ship outside the USA?
Do you ship outside the USA?
Yes, we offer international shipping to many countries worldwide. Our international shipping rates and delivery times may vary depending on your location and the chosen shipping method. At checkout, you'll be able to select from a range of carrier options.
Do you offer expedited shipping?
Do you offer expedited shipping?
Yes, we offer fast and reliable expedited shipping options to help you get your purchases quickly. Our expedited shipping methods are available at checkout. Please note that expedited shipping rates vary depending on the package's weight, size, and destination. We'll provide you with an accurate estimate of the shipping cost at checkout before you confirm your order.
What payment methods do you accept?
What payment methods do you accept?
We accept a wide range of payment methods to make it easy for you to pay with the method that suits you best. Including: all major credit cards, Facebook Pay, Google Pay, Paypal, and Shop Pay. Additionally, we also accept cash payments at our physical location for in-store purchases.
Do you have any "pay with 4" payment methods?
Do you have any "pay with 4" payment methods?
Yes, we accept "Shop Pay with 4" for most of our products. This means that you can split your purchase into four equal payments, interest-free, over six weeks. Please note that eligibility and the payment timeline will be determined at checkout.
What is your refund policy?
What is your refund policy?
Please check out ourReturn Policypage for details.
What is your return policy?
What is your return policy?
Please check ourReturn Policypage for details.