NWOT Outlet is formed of industry professionals that have spent time working in clothing and shoe liquidation for years. With over two decades of experience in the industry, thousands of satisfied clients, and sourcing contacts among the largest American distributors, we aim to do away with industry gate keeping and wholesale pricing restrictions to deliver product at unbeatable prices - straight to your door. 

Here at NWOT Outlet, we pride ourselves on our specialty in micro-wholesale through our small box program. Unlike many sellers in the wholesale space, NWOT Outlet breaks through the gatekeeping of industry connections and high MOQs to provide universal access to goods at steeply discounted wholesale prices. 

As specialists in merchandise sourcing, we open all of our doors to you and give you access to top-level product sources normally inaccessible to buyers outside of a small pool of industry-established corporations. Our mission statement is to advocate equal opportunity for all resellers.

NWOT Outlet provides sourcing opportunities to every size of buyer - whether you're just getting started or you're a long-time reseller. Simply create an account, add a product to your cart, and check out with any payment method of your choosing.

For resale certificate eligible buyers, please email your resale certificate to hello@nwotoutlet.com to have tax-free purchasing enabled.

LTL & Pallet Shipments: All shipping is charged at a flat rate of $385, no matter the distance.

Small Parcel & Box Shipments: All shipping is charged according to live rates given by FedEx. The amount your item costs to ship - including dimensions, weight, and distance - is exactly what will reflect on your order. Please allow small parcel carriers up to three business days to complete delivery.

1. Your order will be packed and scheduled for pick-up with our carrier within three business days.
2. You receive a tracking number via email when your order has shipped.

3. Please allow freight carriers up to five business days to complete delivery. 

Local Pick-Up: NWOT Outlet is proud to give local clients options for picking up their orders in-warehouse. Simply select "pick-up" as your shipping option at check-out. Pick-up windows are between 9:00 - 3:00 PST, Monday - Friday. You can find us at 131 N. Gilbert St., Fullerton CA 92833.

Where Is My Package?: If three days have elapsed since placing your order and you haven't received a tracking number notification, please reach out to us as soon as possible via chat or by directly emailing hello@nwotoutlet.com. Make sure to check spam & junk inboxes!

Buyer-Organized Shipping: If you have a particular carrier you prefer working with, feel free to select "pick-up" and schedule your own shipping - just make sure to send us the details via chat or email to hello@nwotoutlet.com to keep us in the loop!

Here at NWOT Outlet, we prize ourselves on our ability to service both ends of the liquidation environment. As experts in clothing and footwear, expanding sourcing channels to offer unbeatable options for our customers is a top priority.

If you have a merchandise deal that you're looking to liquidate, please fill out our product submission form here, or reach out to jacob@nwotoutlet.com via email with the details.

NWOT Outlet offers cash-back on every purchase that you make through NWOT Rewards. Here's how it works:

1. Sign up for an account with NWOT Outlet here and get your first 50 points right away! 

2. Place an order. For every dollar you spend, you get 1 point back.

3. When you're ready to cash-out on your rewards, apply your points at check-out to get an immediate discount of your choosing!

50 reward points are worth $1.00 of savings. Rack those rewards up and take advantage of loyalty savings! See more about rewards here. Please reach out via chat or direct email to hello@nwotoutlet.com with errors, questions, or concerns.

As of 2025, NWOT offers an opportunity for resellers to submit counteroffers on any product listing. Here's how to do it:

1. Find the red "Make a Counteroffer" button on any item you're interested in.
2. Click the button and fill out a short questionnaire about your counteroffer.

3. Please allow us up to 24 hours to get back to your inquiry.

4. We will reach out via email with a corresponding invoice if your offer was accepted.

5. Click on the order link via email and complete payment with any method of your choosing.

For budget buyers, check out our Clearance catalogue here. These are a rotating monthly selection of steeply discounted inventory pieces (up to 15% applied automatically at checkout) - your best opportunity to take advantage of great savings on some of our hidden gems. 

We are committed to providing our customers with the best products at the best prices and always strive to exceed expectations. Please note the following terms of our return and refund policy:

Product Descriptions:
Our products are assorted inventories which may include overstocks, shelf-pulls, returns, and excess inventories. Given the bulk volume and varied nature of our products, we endeavor to accurately describe each item. However, discrepancies can occur due to the large variance in goods. As such, we cannot offer refunds or returns if the brands or assortments received differ from those described.

Miscounts:
All orders are fulfilled using a 'count-card' to ensure accuracy. If there is a discrepancy in the piece-count of your order, please contact us within 15 days of delivery for store credit. Documentation such as photos or videos of the discrepancy may be required.

Flaws:
Our products may have been exposed to a retail environment and handled multiple times. We apply a default flaw rate of 15% on all listings, covering issues like deodorant/makeup stains, washable stains, missing or loose buttons, pilings, or snags. Store credit will be provided for flaws exceeding 15% of your total order.

Contact Us:
If you are not satisfied with your order for any reason, please reach out to us within 15 days of your order delivery, and we will work with you to resolve the issue.

Defacing & Delabeling:
All merchandise sourced from department stores, national brands, or other proprietary retailers must have identifying marks such as brand names, hang tags, price tags, stickers, and sewn-in labels fully removed or defaced prior to resale. These identifiers remain the intellectual property of their respective owners and may not be used for marketing, resale, or representation of brand affiliation. Failure to comply with defacing and delabeling requirements may constitute a breach of resale terms and result in revocation of purchasing privileges.

Please note, we do not offer returns or refunds, only store credit for the issues outlined above.

"RAW" pallets are generally unmanifested and untouched pallets of merchandise that are sold "As-Is, Where-Is" to customers. These items will always be denoted as "RAW," "RAW UNMANIFESTED," or "RAW ALL SEASONS."

These items are sold in the exact condition we receive them. We do not touch, count, sort, clean, or otherwise process any "RAW" goods.

When you purchase a "RAW" pallet, you are agreeing to an implicit level of variance intrinsic to wholesale liquidation, as we cannot guarantee merchandise specifics without inspecting all merchandise by hand.

The following procedures are required for any "raw" merchandise purchased through this site prior to resale or other disposition. These terms apply only to specifically "raw" inventory!

Brand De-Labeling / Defacing Procedures

Before reselling, marketing, or otherwise distributing the merchandise, you must:

1. Remove all labels, tags, stickers, and markings that display any client-owned or licensed brand names.

2. Deface any sewn-in labels that display client-owned or licensed brands or company names (labels must be rendered unreadable).

Exception: printed, screen-printed, or appliqué labels do not need to be removed, but any sewn-in branded labels must still be defaced as stated above.

Raw Pallet Conditions

By purchasing a raw pallet, you acknowledge and accept the following:

1. Pallets are sold in untouched condition, exactly as received from our vendor. All raw pallet sales are final once closed.

2. We do not guarantee item condition, brand variety, style mix, size distribution, or exact piece count.

Liquidation inventory carries inherent variability, and you are assuming the risk associated with bulk, assorted resale goods.